Fitness and Experience
- Minimum age is 12 years old
- Visitors must be able to understand and follow directions and have good mobility
- Children aged 15 or under must be accompanied by a paying adult on the experience
- As there is contact with cats, pregnant women need to speak with their doctors before making a booking
- Full terms & conditions are available on the National Zoo website
What to Bring/Wear
Casual wear and enclosed footwear recommended.
What is Supplied
- Two hour behind the scenes tour of Canberra's National Zoo
- Animal feedings
- Day entry to National Zoo and Aquarium
More Information
Cancellations
If you cancel your animal encounter or tour, the following cancellation rules apply:
- If you give a minimum of 7 days’ notice before your confirmed date, you may reschedule to another date, or get a voucher to rebook, for a $5 fee per person
- A $20 fee per person applies if you wish to reschedule your booking with less than 7 days’ notice
- Bookings cancelled within 7 days of your confirmed date will incur a 100% cancellation fee
- If you miss your experience as a result of being late or not showing up, it will be treated as a cancellation, and you will forfeit your payment and you will not be rescheduled
- Tours run in all weather, excepting electrical storms or in high winds
Getting there
- From the city: Take Parkes Way heading west, and then exit onto Lady Denman Drive
- From the south of Canberra: Head north on the Tuggeranong Parkway, and exit onto Lady Denman Drive
- Tours from 3.15 pm to 5.15 pm
- Zoo entry is included with your experience, so you can spend the whole day at the zoo
- Please arrive at least ½ hour before your encounter time
- Book at least 3 weeks in advance, subject to availability