Delivery Times

Delivery for Christmas may take longer this year as Australia Post is experiencing ongoing delays due to a significant increase in demand. Please order your vouchers for delivery as early as possible. We recommend following the Australia Post posting dates outlined below to receive your delivery before Christmas

All states (except WA and NT)

Standard Delivery – Order by the 12th of December for delivery before Christmas

Express Delivery: Order by the 19th of December for delivery before Christmas

For WA and NT:

Standard Delivery – Order by the 7th of December for delivery before Christmas

Express Delivery: Order by the 14th of December for delivery before Christmas


Keeping adventure COVID-Safe

Please be aware of COVID-19 restrictions before booking and follow state government guidelines. Our adventure providers are doing everything they can to ensure your adventure is enjoyable and COVID safe 

If you are in NSW, adventures will require persons 16 and over to be fully vaccinated. You will be asked to present a COVID-19 digital certificate or medical exemption. Children under 16 may need to be accompanied by a fully vaccinated member of their household.  

Failure to follow the relevant state government COVID-19 advice will result in not being able to participate in the adventure.  

COVID-19 Frequently Asked Questions

Q. What happens if I book now and restrictions change or lockdown is extended?

A. You can reschedule or rebook your experience for free. We offer 5-year validity and free exchanges on all vouchers, gift cards and e-gift cards.

Q. Will staff and other customers be vaccinated?

A. Please refer to state government guidelines for restrictions based on COVID-19 vaccination status.

Q. Does the operator have minimum numbers due to COVID?

A. Operators must adhere to capacity restrictions in line with state government guidelines. After booking your experience, please feel free to check capacity restrictions with the operator.

Q. Do I need to be vaccinated to go on this experience?

A. Please check state government guidelines for restrictions based on COVID-19 vaccination status. In NSW, it is a requirement that you are fully vaccinated or have a medical exemption.