Promo Code: EXTRA15
Terms & Conditions
Use your Gift Voucher or Card

Use your Gift Voucher or Gift Card

Already have a Gift Voucher or Gift Card? Lucky you!Enter your Gift Voucher or Gift Card in the box below.

Frequently Asked Questions

Q: How long are vouchers valid for?

All Adrenaline vouchers are valid for 18 months from the date of purchase.

Q: Can I use my voucher for another experience?

Absolutely, Adrenaline vouchers are fully flexible. To redeem your voucher for another experience you just need to click "Book Now" on your chosen experience, then enter your voucher number at the checkout. If it costs more than your voucher credit, you can top up using a credit card or PayPal.

Q: Why is my voucher not working online?

You may need to check that you are entering the full voucher number, including the hyphens.

Q: How do I redeem multiple vouchers?

Enter your first voucher number in the "Use Your Voucher" section of the website. Then proceed with your booking (adding more participants if required). Finally, at checkout, enter in your other voucher numbers to complete your order.

Q: Can I have a refund on my voucher?

Adrenaline vouchers are non-refundable, however they are fully flexible. This means you can redeem your voucher towards another experience offered on the Adrenaline website or alternatively transfer the voucher to someone else.

Q: How do I change the name of my voucher?

To change the name on the voucher you will just need to complete a transfer of voucher form. Please call us on 1300 791 793 to have this form emailed to you.

Q: My voucher has already been paid for, why is it asking me to pay again?

You do not have to pay anything further when redeeming your voucher, the booking price showing will be covered by your voucher.

Q: I redeemed my voucher but I do not know where to go.

All the important details (where to go, what to bring, etc.) will be emailed to you shortly.

Q: How do I redeem my voucher and add more people?

Enter your first voucher number in the "Use Your Voucher" section of the website. You can then add extra participants in the booking page. You can pay for extra participants using a credit card or PayPal at checkout.

Q: I redeemed a voucher and brought a second ticket but it charged me the full amount.

The amount shown is the total for the whole booking; it does not provide a breakdown of payments. When the booking is confirmed, the voucher is redeemed in full and it is only the difference that is charged to the card.

Q: How do I extend the validity of my voucher?

Need more time? You can extend the credit on your voucher for a fee of $30, just contact us before the expiry date to arrange this. Did you know you can attend an experience AFTER the expiry date? Simply make a booking before your voucher expires and you can attend after the expiry date.